FAQs
See below for commonly-asked questions about buying custom window treatments from SeaBreeze Window Coverings.
What areas do you service?
We service the following cities: Santa Barbara, Ventura, Moorpark, Camarillo, Thousand Oaks, Carpinteria, Goleta, Oxnard, Simi Valley, Los Angeles, and all other surrounding areas.
How and when do I pay?
Typically, we require a 50 percent deposit on all custom-made products at the time you place your order. When the project is fully installed, the remaining 50 percent is due.
Why do you do the measuring?
Window fashions are more complex than you might think. Many questions arise when we come to your home about how you will use your window fashions, how often you will operate them, whether you have children or pets in the home, what furniture might be placed in front of the window, etc. We know how to ask the right questions to make sure your window treatments function for optimal performance and ease of use. With many window fashions, exact (and knowledgeable) measuring and installation are critical, especially for inside mount situations and especially with hard, fitted products such as shutters. A measuring job done inaccurately can cost you lots of money if window fashions don’t fit correctly. In addition, many homes have imperfections in window shape or protrusions that an expert installer can address up front to prevent window treatment problems later.
Why should I buy from you?
You should buy from us because we only have years of experience at meeting customer’s needs, but our number one goal is customer service. We care. Period.
Can you help me choose products for my home?
Yes, in fact, we offer a free design consultation to help you create a distinctive look that reflects your preferences, fits your home décor, is functional, and fits your budget. Our knowledgeable staff will help you throughout the product selection process to help you select the products, textures, colors, and finishes that will work best for you.
How long does it take?
That depends on what products you order. All of our products are custom made to your exact specifications, and some take longer than others to produce and ship to us. Delivery time is different for every product. But as a general rule of thumb, blinds, shades and shutters typically are 1-3 weeks from ordering to installation. Custom window treatments are usually 3-6 weeks We will keep you in the loop every step of the way so you know what to expect about the installation date.
